SR Web Creators
"Designing the Future"

Support Services

Please Login to your Hosting Control Panel to create a Trouble Ticket if your require technical support for your hosting account.

For hosting accounts created after August 2008 please login to the new Control Panel.

If you cannot login to your Hosting Control Panel please e-mail us at

Support Videos for your Control Panel and Hosting Features:

Getting Help

• How to Submit a Trouble Ticket
• Managing Trouble Tickets

Basic Account Information

• How to Change Your Contact Information
• How to Change Your Billing Information
• How to Change Your Password
• How to Change Your Billing Period
• How to Change Hosting Plans
• How to View Your Online Invoice

Email Functions

• How to Create a Mailbox
• Advanced Email Functions
• How to Create an Email Forwarder
• How to Configure Outlook 2003 New!
• How to Configure Outlook Express New!
• Reconfiguring an Outlook 2003 POP3 email account to use SMTP port 2525 New!

Domains

• How to Add a Domain
• How to Add a Subdomain
• How to Remove a Domain
• How to Create a Domain Alias
• Installing a SSL certificate
• Creating Custom DNS Records

Site and File Management

• How to Publish your site using FTP and FrontPage 2003 New
• How to Enable ASP & .NET
• Using the File Manager
• How to Enable PHP
• How to Set Custom Error Pages
• Using Indexes
• How to Create a URL Redirect
• Enabling Server Side Includes
• Enabling CGI Script Support
• How to Enable and View Statistical Packages
• Viewing Traffic Details

 

Publishing Functions

• Managing FTP Services
• How to Publish your site using FTP and FrontPage 2003 New
• How to Enable SiteStudio

Database Functions

• Creating MSSQL Databases
• Creating MySQL Databases
• Using phpMyAdmin
• Creating ODBC Connections

Turnkey solutions to all your small LAN design and security needs.